Posted September 05, 2018 09:00:03 It’s been a rough few weeks for some Australians, with some claiming to have been duped into buying a fake product, or just plain lied to in an effort to buy a fake car.
But for some people, they’re finding it harder to believe the misinformation.
What to tell your GP If you or someone you know has been affected by misinformation online: Call the Consumer Safety Online Helpline on 1300 659 677.
This is a free service provided by the Australian Consumer and Competition Commission (ACCC).
It provides free, confidential advice on consumer issues and offers advice to help consumers identify and resolve consumer issues.
If you want to be sure the advice is accurate, you can always check the source of the information, such as the ABC or another trusted source.
For more information, call the consumer helpline at 1800 759 765.
If the advice you receive is incorrect: Report it to the Australian Federal Police, who will investigate and investigate.
If it’s an Australian Police matter: Contact the police.
For a more detailed guide on what to do and when, check out the Australian Competition and Consumer Commission (ACTC) website.
For assistance with buying a real car, or to contact the dealership or retailer who made the offer, see the Australian Automotive Dealers Association website.
If your information was wrong: Report the information to the ABC Consumer Alerts Team.
If they can’t help you, contact the ABC Media Watch team.
You can also contact the Australian Crime Commission (ACC) or the Australian Securities and Investments Commission (ASIC) about the information you received.
If none of the above can help you or your loved one, you should contact a professional.
If there are any questions about this or any other consumer or business matter, you may wish to contact a legal adviser.
Read more about consumer protection, including: The ABC Consumer Helplist: What to know about consumer issues